Category archives for Life in The Pharmacy

Identity Theft!

When dealing with the public, you would hope that your GP colleagues are on the same side as you. Mostly they are, but that doesn’t stop them dropping the occasional spanner in your works! This incident goes back to the 1970s, days before the advent of computers into pharmacy or GP practice. I can’t remember […]

A Senior Moment!

Some time ago, I had a booking in a pharmacy in Tisbury, Wiltshire. Yes, I had to get a map to find it. No Google back then! Very nice olde worlde place although it seemed that most of the British aristocracy lived nearby. I lost count of the number of lords and ladies I dispensed […]

T.G.M.

I started my pharmacy career with Boots back in 1972 in Barking, Essex. Below are two tales I was told during those early days. I have no way of knowing if they’re true, or completely fictitious! But they do have that certain, ring of truth. They concern the person referred to as the TGM, or […]

Lost in Translation!

Some years ago, I found myself managing a pharmacy in Hastings, on the East Sussex coast. This particular day, being the height of the summer season, it was chucking it down outside! It was also the day we had our weekly delivery of goods from the warehouse. The supervisor, a very prim and proper middle […]

Customer Service

I was locuming in Andover, Hampshire. It had been busy during the morning but after lunch things had quietened down and we left just one teenage girl on duty on the chemist counter. A woman ambled up to her. She looked harmless, leading us to drop our guard for a moment – always fatal!  Addressing the girl, […]

An Unlicenced Use

        Some patients delight in telling you their life story, usually when you’ve got a pile of prescriptions waiting to be checked and you’re wishing they’d get to the point. Others supply you with too much information. Things you really don’t want to know! Then there’s the opposite – the patient who […]